Yes you can pick up your order at our warehouse located in Long Island City, NY. Please contact us to schedule your pickup day before you arrive.
No, We don’t offer free installation.
Yes we do, when you are located within 75 Miles or less from our warehouse in Long island City, NY.
We do not have international shipping at the moment. We only ship within the USA.
You need to ventilate the tent for at least 10 minutes before closing to prevent mold and minimize condensation.
You would need any kind of flat rack with a dynamic weight capacity.
Yes we do offer most spare parts but if you have any issues you can contact us and we will help you out with the parts you need.
Depending on the tent you own, but mostly yes you can leave your bedsheets and sleeping bags (depending on the thickness).
Yes, all our tents are four seasons but we would recommend purchasing insulation covers for weather below 15 degrees. The insulation covers are great for cold weather and it would help to keep you warm and toasty.