We are happy to accept your return or exchange.

If you are not satisfied with your Gomammut purchase, you can always return it for a replacement or get a refund within 30 days of your purchase, this includes the following items; clothing, accessories and tent spare parts.

Item must be unused and undamaged. If 30 days have gone by since the shipping date, unfortunately we cannot offer you a refund or exchange.

The returns and refunds doesn’t apply for Rooftop tents, awnings and anti condensation Mat.
These items can only be canceled at any time before it has shipped and get a full refund.

To complete your return please Email us your proof of purchase with the order number and we will help you to initiate the return process. 

Refund Details

Customer is responsible for covering the shipping cost of the item(s) you wish to return to our warehouse.

Allow up to 10-15 days to receive your refund from the time we receive the return item.

For more Questions send us a line by Email or Chat.

Return & Refund at a Glance:

Return Policy: You are able to cancel your Rooftop tent before we ship. It may take up to 10-15 days for a return refund to show in your account.

Due to the difficulty and cost of transporting an item the size of an RTT, no returns will be given after your RTT has been shipped. If you purchased a product from an Authorized seller/dealer , please contact them for your return or exchange.

Return window: 30 days from delivery date
Refund processing time: Refunds may take up to 10-15 business days
Return reason and fees: Cost of return shipping (remorse), $250 (defective)

Contact Us:
Email: info@gomammut.com
Phone: (516) 545-9175

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